Data privacy

1. GENERAL

Thank you for visiting www.r-eh.com.

This website is owned and operated by R.EH (hereinafter referred to as ‘website’ or ‘site’, ‘www.r-eh.com’). R.EH is registered in Berlin, Germany.  VAT-No.: DE 292698320 – Legal Domicile: Amtsgericht Wedding, Berlin

Please send an email to info@r-eh.com, if you require more information.

By the use and navigation of this website and/or placing an order on the website you agree to be bound by R.EH`s Privacy Policy (hereinafter referred to as “Data Privacy”) as well as the general Terms and Conditions (hereinafter referred to as “Terms”). Your continued use of the website signifies your acceptance to agree with the latest version of R.EH`s Terms and Data Privacy.

R.EH strives to provide the best of its ability, the accuracy and the update of the information published on this website and as well reserves the right to change the content at any time and without prior notice. However R.EH cannot guarantee the correctness, the accuracy or the comprehensiveness of the information available on this website.

2.  INTELLECTUAL PROPERTY RIGHT

The entire site and each of its components (all products, branding, logo, domain name, texts, web design, images, photographs, illustrations, packaging, patterns) are the exclusive property of R.EH or duly authorised third parties, which are the only one authorised to operate the intellectual property rights.

None of the contents of the site may be used, reproduced, distributed or published in whole or in part without prior R.EH’s written permission.

Note: R.EH does not claim inspirational images used for the journal documentation as the  property of R.EH. Those images are not for sale and merely serve as a means of illustrating and communicating R.EH´s ideas and the background of the designed products. If you can proof your ownership of one of the images, please email info@r-eh.com to remove your property from this website.

3. DATA PRIVACY

R.EH respects the privacy rights of its online customers (hereinafter also referred to as the ‘user’, ‘you’, ‘yours’) and recognises the importance of protecting the information collected about them.

We have adopted a Privacy Policy that guides how we collect, use and store the personal information that you provide us with. As your privacy is of the highest importance to R.EH, please read the following information carefully.

3.1  HOW YOUR PERSONAL DATA IS COLLECTED

R.EH collects your personal information when you place an order, when you email us or when you register for the newsletter. By registering, you are consenting the collection of your personal data. This website is designed in such a way that the collection of your personal data will be kept limited to a minimum.

If your order is placed with us, we need to receive personal information including: your name and surname, your e-mail address, telephone number(s), date of birth, shipping and (credit card) billing address so that we can process and fulfill your purchased order.

3.2  HOW YOUR PERSONAL DATA IS USED

The personal data submitted by you on this website will be used for the purpose for which you have submitted them. R.EH may use your personal information for the processing and delivering your purchase orders and your payments, to manage your personal account, sending you required information and to offer you a personalised shopping experience.

R.EH may also use your personal information to send you our newsletter but only ever in accordance with your preferences. If you are no longer interested in receiving information you have the ability to remove or modify the information you have provided this website with.

Finally, R.EH may use your personal information for our demographic studies and internal marketing, together with non-personal data to monitor customer and purchase patterns so we can consistently improve our website design and our services to better meet customers’ needs.

3.3  THIRD PARTIES

We may pass your data to merely to third parties for the purposes of processing credit card payments and for the purposes related to shipping and delivering products purchased on www.r-eh.com. We take the security of your payment and personal details very seriously and team up with trusted partners.

R.EH will not share, sell, or rent your personal information to others in ways different from what is disclosed in this statement. Your privacy is of the highest importance to us, and we will never release your personal details to any outside company for mailing or marketing purposes.

This Privacy Policy does not apply however to websites maintained by other companies or organisations to which we link and R.EH is not responsible for any personal information our customers submit to third parties through our website. Please ensure that you read the Privacy Policy of the other companies or organisations before submitting them your personal details.

3.4  LOGIN DETAILS

Access to our services shall require input of appropriate account and password details (login details). You are responsible for maintaining the confidentiality of your login details and any activities that occur under your account. R.EH shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your login details. In the event that you become aware of any misuse then you should inform us immediately at info@r-eh.com. R.EH may then deactivate your account at any time so your login details will no longer provide access to your account.

3.5  EXCEPTIONAL DISCLOSURES

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency.

We may also disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by public authorities or the police.

3.6  HOW TO ACCESS, CHANGE OR UNSUBSCRIBE YOUR PERSONAL DATA

If for any reason you are concerned that your personal data held by R.EH is not correct or if you would like to alter any data, please visit the website. Your personal information will be made available for review and change in your personal account section, that you can enter via “LOGIN” or by pressing the Shopping card symbol. Once logged in, you will be able to delete or edit a shipping and/or billing address. If you encounter any difficulties, you may contact us by email at info@r-eh.com and R.EH will help you amend your personal details.

When you register, you will be given the option to opt-out of subscribing to R.EH regular update services which will send you our e-mails or newsletters for informing our customers about: new products, new designers, features, enhancements, special offers, surveys, events of interest.

If you receive the R.EH newsletter you will have an easy automated unsubscribe link so that you can opt-out of that particular mailing list. Simply follow the indications in the e-mail.

3.7  HOW TO PROTECT DATA WE COLLECT

R.EH uses a variety of security measures and we will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.

When you place orders or access your personal information, we require the use of a secure server.

Please note that R.EH will never ask you to send any personal details (such as credit card details via e-mail). Should you receive an e-mail claiming to be from R.EH requesting this kind of information please do not respond but immediately contact info@r-eh.com.

Regardless of these efforts, no data transmission over the internet can be guaranteed to be 100% secure. R.EH shall therefore not be liable for any damages suffered as a result of the use of electronic means of communication such as viruses or interception or manipulation of electronic communications by third parties.

3.8  COOKIES

This website uses ‘cookies’ and obtains certain types of information when your web browser accesses our website via your device (computer, pad, smartphone). R.EH uses cookies to keep track of how often you visit www.r-eh.com, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Cookies must be allowed in your browser for you to use the full features of our website. All information stored in cookies is for the sole use of R.EH, the information is encrypted and will not be shared with any third party. Cookies allow you to take full advantage of some of our website’s most useful features and we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

3.9  WOOCOMMERCE

This onlineshop uses ‘Wocommerce’ as a content management tool. R.EH uses ‘Wocommerce’ for processing your orders, for statistical purposes to improve this website and its services to you, to serve website content and advertisements to you, to administer this website and if you consent, to notify you of products or special offers that may be of interest to you. We will treat all your personal information as confidential. We will keep it on a secure server and we will fully comply with all applicable data protection and consumer legislation in place. We confirm that any personal information which you provide to us (or which is available on public registers) and any user information from which we can identify you, is held in accordance with the registration we have with the data commissionerʼs office. Please contact us if you would like to have your personal information removed.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the privacy and electronic communications (EC Directive) regulations 2003. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and/or user information we are entitled do so.

4.  MAILCHIMP

In accordance with the provisions of the Data Protection Regulation (DSGVO), which will apply from 25 May 2018, we inform you that the consents to the sending of e-mail addresses on the basis of Art. 6 para. 1 lit. a, 7 DSGVO and § 7 (2) no. 3 and (3) UWG. The use of the mail service provider MailChimp, carrying out the statistical surveys and analysis as well as logging the registration process, are based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f DSGVO. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of our users. We further point out that you can object the future processing of your personal data in accordance with the statutory requirements. Art. 21 DSGVO. The objection may in particular be made against the process of direct marketing. Please contact us if you would like to have your email contact removed.

5. FRAEND

We use the German platform FRAEND (FRAEND GmbH; Gaudystr. 10; 10437 Berlin; Germany) to enable user registrations and user logins via the OAuth2.0 authorization protocol. You can only participate in such a user registration or user login if you sign up through a user account with us, FRAEND or another service such as Facebook or Google (in that case, these services can theoretically also track your FRAEND usage). FRAEND uses cookies to identify you and can also integrate services for usage-based advertising – which you can prevent here. Here you will find further details about data privacy at FRAEND.

This privacy policy was last updated on August 9th 2019.